FARM TO TABLE
(CUSTOM CSA) ACCOUNT
SOLD OUT FOR THE 2023 GROWING SEASON! THANK YOU!!
Are you looking to stay within your weekly, bi-weekly, or monthly grocery budget? Trying to incorporate more organically grown, heirloom and GMO-free produce into your meals? Are you needing more ideas to help get dinner on the table every night? Do you have a desire to get connected with your local farmer?
We’re inviting you to take part in something spectacular in 2023! An opportunity to grace your table with the bounty from your local farm. A Farm to Table (Custom CSA) Account allows you to become part of a farm “shareholder”. Investing in your local farm, enabling you to take pride in being part of the farm and all that comes with committing to your farm family.
A Farm to Table Account is the new-fashioned way of doing CSA. It’s lower risk for you as the consumer and us as your farmer. It’s a win, win approach! A cash account enables you to personalize every farm order to meet your family’s needs, when you want it. No weekly schedule commitments, no fuss if your family doesn’t eat a certain veggie. It’s the most amazing CSA concept ever!
From Promise to Produce in 3 Easy Steps
A New-Fashioned CSA
A Farm to Table Account (Custom CSA) is something we’ve created for our farm in 2023. We listened to our 2022 farm box members, and we revamped our game plan to make it even better!
We’re calling it “A new-fashioned CSA approach” with the lowest risks for both consumer and the farmer. Traditional CSA’s often carry with them extra loss for the farmer & the consumer both, when a crop fails due to weather conditions, or environmental issues out of the farmer’s control.
A Farm to Table Account allows you to invest in our farm and stay within your grocery budget with as little as $550 a year farm investment, giving you the opportunity to earn up to 5% extra farm cash to spend! Think this sounds amazing? Double up the perks! When you have a Farm to Table Account in place AND the purchase of a farm membership, you can save an additional 5% off Eden Ridge farm products. Grab a Farm Membership HERE! (Please note: a membership does not get you 5% off a CSA account. It gets you 5% off qualifying farm products purchased with your CSA account.)
With a Farm to Table Account, you are committing to supporting our farm with the cash you have chosen to invest in for an entire year, month, bi-weekly or weekly. Spend your cash ANYTIME, on ANYTHING in our online store or market table! (Meat deposits included!) Run out of cash in your account? No problem! Reload your cash account at any time and continue saving!
How to Use My Farm Cash Account?
Create your own custom CSA Box each week, every other week, or monthly. Choose what you want, when you want it!
Shop the online farm store, anywhere, anytime! Purchase all your farm favorites! Things like, fresh veggies, fruit and herbs, farm fresh eggs, pastured pork, pastured chicken, fresh raw honey, homemade jams, jellies and preserves, elderberry syrup, farm teas, reserve your bulk meats with a deposit and more…
You will be able see your farm cash balance on the checkout page at time of ordering.
Where do I pick-up my farm goods?
You’ll be asked to choose from one of these pick-up options at time of checkout.
TUESDAYS – at Eden Ridge Acres (All year long, minus holidays) Summer Hours: 2 pm – 6 pm, Fall Hours: 3 pm – 5 pm
THURSDAYS – at our Local West Des Moines Drop (Truth Family Chiropractic) Jun. 1st – Oct. 26th) 2 pm – 6 pm
TIRED OF UNSTABLE GROCERY PRICES?
LOCK IN YOUR PRODUCE BUDGET AND SAVE TODAY!Ready to get started?
SOWER SAMPLER
$550- ** SOLD OUT FOR THE 2023 SEASON! **
- This account is perfect for 1-2 individuals for a 22-week period. Giving you about $26 a week to spend on average.
- This account is the perfect investment for anyone wanting to sample seasonal produce without a bigger farm investment. Perfect for individuals that want to grab their seasonal favorites and come back for special farm items like tea, eggs and jam.
- $550 Farm to Table Investment turns into $561 = 2% extra farm cash for you!
- That’s approx. $26 a week to spend on farm goods for 22-weeks!
SOARING SAPLING
$750** SOLD OUT FOR THE 2023 SEASON! **
- Our most popular price option when we had our produce boxes. Now you can soar sky-high and completely customize your own farm orders to suit your family’s needs when you need them most.
- The perfect option for a family of 4-5, or for families that love eating lots of fresh veggies and fruit.
- $750 Farm to Table Investment turns into $780 = 4% extra farm cash for you!
- That’s approx $36 a week to spend on farm goods for 22-weeks!
ROOTED LEGACY
$975- **SOLD OUT FOR THE 2023 SEASON!**
- The biggest farm investment with the biggest rewards! Perfect for larger families or those that plan on purchasing bulk meat over a years time.
- A great account option for those that plan on eating as much as they can from our local farm.
- $975 Farm to Table Investment turns into $1,023 = 5% extra farm cash for you!
- That’s approx $49 a week so spend on farm goods for 22-weeks!
Frequent Questions
SETTING UP YOUR ACCOUNT
When Ordering Your Farm to Table CSA Account
You will want to create an Eden Ridge website account at checkout. You will be asked for your name, address, email and phone number. You will create a password.
This will enable you to see your available Farm Cash everytime at checkout for future farm purchases. This also helps us manage our members easier for farm pickups and drops.
HOW TO INVEST IN THE FARM & SAVE
Purchasing
Choose what Farm to Table CSA Account investment works for you and earn extra farm cash. Also earn an additional 5% off and other perks by becoming a Farm Member.
Payment
You may pay in full right here at our online farm store, by credit, or debit.
Once you order, you will be emailed your access to your Farm to Table Account.
Other Payment Options
You may also pay by venmo, or cash, but you will need to email helloATedenridgeacresDOTcom to order.
WHEN DOES THE GROWING SEASON BEGIN?
Our 2023 growing season is May 30th – October 26! A total of 22 weeks of farm to table goodness!
WHAT WILL I BE ABLE TO ORDER EACH WEEK?
Please head over to our What We Grow page to view a list of some of the things you will most likely find month by month. This page will give you a pretty good idea of how to plan for what will be available. This is not 100% accurate though, as we are unable to control the seasons and the weather that comes with it. We can’t give you an exact date of each veggie and fruit we grow, just a good guess with our farm planning.
HOW TO USE MY FARM CASH ACCOUNT?
Create an account. Log in to account. Add the farm goods you want to purchase into your cart. At time of check out, be sure to click ‘apply’ farm cash to use your CSA account. You can log in anytime to see your current farm cash balance. If you are a Farm Member as well, don’t forget to use your special coupon code for extra savings. (If you forget to use your coupon code, we are unable to apply it later.)
Adding onto your order at one of our market tables? No problem! Just say you want to use your CSA account and we can deduct your purchases from your account.
WHAT IF I FORGET TO APPLY MY ORDER TO MY ACCOUNT?
If you forget to apply your order to your CSA account, or forget to use a Farm Membership, we are unable to apply it later. Be sure you click ‘apply to my account’ when checking out with your CSA cash – and if you are a farm member, don’t forget to use your coupon code either before clicking the red submit button.
NOT ELIGIBLE FOR PURCHASE WITH CSA ACCOUNT
Most Farm Partner products are not eligible for purchase with your CSA Account store credits. This includes things like fresh flowers, and specialty items.
Look for the ** symbols – this will clearly help you know when a product cannot be used with your account. At this time, we have no way to block our partner products from CSA account purchase, and if you end up purchasing them with your account, the order automatically gets kicked back and you will be asked to supply payment for that specific item.
Adding unapproved items to cart could result in not getting a refund on your account for that particular unapproved item. Due to it being farm partner products we are limited on what we can and cannot “refund” to accounts. Please help us keep a smooth account process by abiding by these simple rules so we can continue this for years to come!
FARM MEMBERSHIPS ARE NOT ELIGIBLE
for purchase with your CSA Account credits. If a membership gets added to your CSA order, it will be kicked back and you will be asked to provide proper payment for that particular item.
WHAT HAPPENS IF I DON'T USE UP ALL MY FARM CASH?
Your cash account expires on December 31st of 2023. If you haven’t used all your farm cash by years end, we will donate 5% to a local charity or cause. The rest will be placed right back into the farm for future growth.
PRODUCT LIMITS
On occasion we may put a limit amount on certain product items. This will only be done when we have limited supply of certain product, or for specialty items we have grown. This is to ensure all farm to table account members get a chance to enjoy all that our farm has to offer.
DOES MY FARM TO TABLE CASH ACCOUNT EVER EXPIRE?
Yes. Your cash account will expire December 31st of 2023. You will need to use all your cash before the year ends.
CANCELLATION POLICY
We do not offer cancellation refunds on CSA Accounts.
If you for any reason are dissatisfied with an item or have a problem with your account, please give us a chance to make you happy by connecting with us ASAP. We want the best for our farm friends! Do you have an emergency that affects your Farm to Table Account investment? Please communicate your situation as early as you can so we can address things immediately. In most cases we are unable to refund due to prior investments on our part. But we will try and work case by case.
If for any reason you need to cancel an order made outside of using your CSA account with a bank card/credit card, we are unable to refund the full amount due to processing fees we still garner with your order.
FORCE MAJEURE
If Eden Ridge Acres LLC is unable to carry out its obligations due to a Force Majeure
We will do our best to send out a written notice to customers in such an event, and the obligations shall be suspended to the extent necessary by such event.
The term Force Majeure shall include, without limitations, acts of God, medical personal emergency, plague, epidemic, pandemic, outbreaks of infectious disease or any other public health crisis, including quarantine or other restrictions, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lockouts, or supplier failures. Eden Ridge Acres LLC agrees to do what they can to accommodate the needs of the
customers as best as they can if able.
LOW RISK, CUSTOM CSA
Everything we grow and raise on our farm is planned more than a year in advance. Your Farm to Table Account helps ease the burden of uncertainty associated with our small farm operation, while paying for up-front farming expenses so we can keep growing and raising food for you, and your family.
Your cash account provides us with money to purchase seed, or the labor to save the previous years seed. It helps purchase supplies and equipment before the season even begins.
Your Farm to Table Account is your commitment to our farm. It’s the new-fashioned way of doing CSA. It’s lower risk for you as the consumer and us as your farmer. It’s a win, win approach! Your cash account enables you to personalize every farm order to meet your family’s needs, when you want it. No weekly schedule commitments, no fuss if your family doesn’t eat a certain veggie. It’s the most amazing CSA concept ever!
FARM CASH EARNINGS
Load your cash account before Tuesday, February 28th, 2023, to earn up to an extra 5%-10% cash back! After this date, all extra farm cash percentages will be cut in half. Save more by investing in more upfront!
CAN I SWITCH MY PICK-UP OR DROP OFF LOCATION?
YES. We ask that you try your best to stick with your first initial chosen pick-up or drop off site option, but we also understand things do happen and plans must change. If it happens every now and then, we can accommodate it. You just need to let us know 24 hrs. in advance. For emergency cases, we ask that you please try and connect with a family or friend to pick up your farm goods. If someone can’t take your place, please give us a call.
DO YOU CREDIT MY ACCOUNT FOR MISSED PICKUPS?
No. It takes numerous hours, days and weeks involved to plan, grow, harvest, pack farm goods Two days a week. Much work goes on behind the scenes. It’s a major investment, and our family does it all ourselves, on occasion during busy seasons we may hire help. Our Farm to Table Account allows you the complete freedom on when you purchase your farm goods. We ask that you utilize that often and plan accordingly. If you are unable to pick up due to emergencies, please make different arrangements. Have a family or friend pick-up for you. If something comes up, please call us! Communication is everything to keep a small business running smoothly.
CAN I SEND A PICKUP SUBSTITUTE IF I CAN'T COME?
Yes, of course! If you cannot pick up your farm goods yourself, simply send a substitute family or friend! All they need to do is give us your name at pick-up. Just share the pick-up ropes with your substitute and how it works. Remind them to bring a cooler, box or crate to take items home in. We can assist them as needed. It’s helpful if you let us know you are sending a friend in your place just as a heads up.
WHAT HAPPENS TO MY ACCOUNT WHEN I'M AWAY?
We want you to get your vacation in, those times of refreshing are important! If you plan on going on a trip, please use your Farm to Table Account responsibly. Please don’t order farm items if you plan to be out of town during pickups or drop off days. Please plan ahead and have a friend or family member come in your place if you plan to order. We do not credit accounts for missed pickups or vacation or trip travels. We ask that you help us out by planning proper arrangements for your Farm to Table Account investment, so we can keep offering affordable prices to all participating families.
WHAT IF THERE IS BAD WEATHER ON PICKUP DAY?
We define “bad weather” as severe thunderstorm, hail, tornado warnings, lightening, blizzards or any weather not advised for travel – anything that prevents you or us from safely standing outside. If this type of weather occurs, we will contact you via email or text with alternate details.
I HAVE A FARM MEMBERSHIP WHY DON'T I SEE MY DISCOUNTS ON MY ORDER EMAIL?
A Farm Membership is a great way to incorporate more savings. Whenever you purchase at one of our market tables and get your farm cash applied to your CSA account, while also using your Farm Membership, an email is sent out with your order purchase. However, in this email, it sadly doesn’t display your farm membership discount, even though it’s been applied. Don’t be alarmed when you receive your order email and don’t see your discounts on that email. Instead, please login to your Eden Ridge account on our website, and there you can view all past CSA orders and see what was actually taken out of your account per order.
LOCKER FEES ON BULK MEAT
Your CSA Account can be used for reserving your bulk meat through deposits, as well as the remaining balance of your meat purchases. However, your account cannot be used for any locker fees. This is done with a separate billing process.
WEST DES MOINES DROP INFO
We offer a West Des Moines drop once a week, every Thursday at Truth Family Chiropractic. There is a $25 minimum order (after any discounts.)
Become part of the family
get farm happenings, recipes, events, and farm-family only discounts!